Privacy Policy for KainLuntian
At KainLuntian, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our online education services, including online cooking courses, live virtual cooking workshops, Filipino cuisine mastery classes, recipe development tutorials, and culinary skill certification programs. By accessing or using our online platform, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you register for a course, make a purchase, or contact us.
- Demographic Information: Such as age, gender, and culinary interests, which you may voluntarily provide to help us tailor our course offerings.
- Usage Data: Information about how you interact with our online platform, including IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This data helps us understand user behavior and improve our service features.
- Course Progress and Performance Data: Details related to your progress in courses, quiz scores, assignment submissions, and certification achievements.
How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Manage Services: To process your registration, enroll you in courses, facilitate live workshops, deliver content, and manage your account.
- To Improve and Personalize Services: To understand your preferences, analyze trends, and develop new features, courses, and content that are relevant to your interests.
- For Communication: To send you important updates, course-related notifications, promotional offers (if you opt-in), and respond to your inquiries and support requests.
- For Security and Fraud Prevention: To protect our online platform and users from fraudulent activities, unauthorized access, and other illegal acts.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, processing payments, delivering emails, or conducting analytics. These providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they perform for us.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with other third parties with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and regular security audits. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR Compliance)
In accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized service. You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our online platform.
Third-Party Links
Our online platform may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers. If you believe we might have any information from or about a child under 16, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
KainLuntian
3158 Mabini Street, Suite 4B
Quezon City, Metro Manila
1103 Philippines